Please arrive 15 minutes early for your first appointment so you will receive your full time. There is a brief 3-5 minute intake form to complete. The information on the intake form is used to provide you with the most safe, effective and enjoyable massage available.
You are invited to arrive early to enjoy the Serenity Room. Enjoy the soft music fruit-infused water and tea. You'll enhance the effectiveness of your treatment when you take a few moments to breathe.
There is a rest room next to the Serenity Room. Feel free to use it at any time during your visit, and especially prior to your appointment time. If you need to get up during your massage, a robe will be provided to minimize lost treatment time.
If there is a recent or chronic issue you would like extra focus on, please advise at the beginning of the session so enough time can be reserved. The therapist will use her expertise to effectively treat the issue. In some cases, you may be surprised that the sore area is not causing the issue.
It is your choice whether to talk or be silent during your treatment. Especially when the focus is relaxation, your treatment may be more effective when you are focusing on the present, your senses and your body.
For your convenience, payments of cash, checks, major credit cards & gift certificates are accepted.
Gratuity for the therapist will be graciously accepted and can be provided in a separate mode of payment if you wish.
If you arrive late, your session may be shortened. You will be charged the full amount of the scheduled session.
If you are unable to make an appointment, please be considerate by providing notice as soon as possible. Please avoid being charged the full price of the session by kindly giving no less than 24-hours notice of rescheduling or cancellation of appointments which will be charged to your credit card/account. Should I need to apply the cancellation policy, you will be invoiced via email and this amount must be paid prior to your next scheduled appointment.
Every client will be properly draped, as mandated by Illinois law. Each area will be draped appropriately as it is worked and as needed. Gluteus muscles are worked through the sheet.
Inappropriate/sexual behavior or comments will not be tolerated. At the discretion of the therapist, the massage will immediately end and the client will be responsible for payment of the full treatment.